**Return and Exchange Terms**

Thank you for choosing **FIDRONIX MARKETS LTD**! To ensure your shopping experience, we provide the following return and exchange policies, which comply with relevant regulations in Europe and the United States:

1. **Return and Exchange Conditions**

- **Time limit**: You can apply for return and exchange within **14 days** after receiving the goods.

- **Product requirements**: The goods are unused, unwashed, uncut, and retain the original packaging and labels. If the goods have quality problems, we provide a full refund or exchange.

2. **Return and Exchange Process**

- Contact us: Please provide the order number and problem description at **[email protected]**.

- **Cost**: For return and exchange due to quality problems, the return shipping fee is borne by us; for return and exchange due to personal reasons, the return shipping fee is borne by the customer.

3. **Refund and Exchange**

- **Refund**: After confirming the return, the refund will be processed within **7 working days**, and the refund will be returned by the original route.

- **Exchange**: The shipping cost of the exchanged product shall be borne by us (if it is due to quality problems).

4. **Not applicable**

- Used, washed, cut or damaged products are not eligible for return or exchange.

If you have any questions, please contact us and we will serve you wholeheartedly. Thank you for your support!